FAQ
General Questions
Company-wide questions about how we work — payment terms, site access, order changes, and warranty. For questions about a specific service, see that service's page.
[GEN]Before You Order
How Working With Us Works
A quote is a firm price for the scope described, valid for 30 days unless stated otherwise. It becomes a binding order once you confirm in writing (email is sufficient) and, for larger projects, once the deposit is paid.
Looking for service-specific detail — tolerances, materials, or process for a particular job type? Each service page has its own FAQ section, and warranty coverage is fully detailed on our Warranty & Quality Assurance page.
Next Step
Ready to spec your next project?
Send us your drawings, dimensions, or just a description of what you need — we'll come back with a scoped quote and realistic timeline.